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The EU’s new General Data Protection Regulation (GDPR) is a set of rules about consumer rights and how the consumer's data is stored, used, shared and deleted. Recently you may have gotten MANY emails about updated privacy-rights, updated terms-of-service and many new opt-in messages as companies work to comply with these new EU regulations.
Many companies have been working tirelessly between developers and lawyers to try to decipher these laws accordingly to come into compliance with the GDPR restrictions. As a very active internet consumer, GDPR has many pluses overall. Unfortuantely we have all had our share of companies not protecting our privacy and leaving our information in unprotected areas... no less not telling us who and where our information is being sold to. FYI, TennisPoint never sells your data and works to implement and utilize the very best security practices as well.
From a business perspective though, GDPR is a little too vague when it comes to how to handle GDPR. For instance, a part of GDPR is deleting consumer data BUT what about the information the tax system ensures we must keep and maintain? BUT, it is even more concerning when looking at the GDPR's minimum penalty - 20 Million Euros!
Yes, that minimum penalty (20 Million Euros) has everyones attention! In the past, TennisPoint has done limited business with 'consumers' in the European Union (EU). Yes, tennis is large in the EU, but it is structured different than the way we play in the USA.
Until more details are fleshed-out on handling the finer points of GDPR, we are opting to not do business with consumers presently residing in the EU. If you are in the EU, we wish you best of luck in your tennis matches!
Are you not residing in the EU and getting this page? Feel free to reach out to our customer support using the 'Got a Question?' blue button (bottom right corner) of the page to get in touch with us!

We are aware of some intermittent issues due to an internal content migration, if you are experiencing problems please update to the latest version of the app on your device. if you continue to experience issues please contact help@tennistv.com

If you require further help please contact the support team.